Create and manage communities
When you create a community, you become its administrator and manage that space. You set visibility and join requirements, approve member requests, and manage posts within the space.
Create a community
Section titled “Create a community”- From the header create menu, choose Community.
- Enter required information such as the community name and create the community.
Join requirements
Section titled “Join requirements”When creating a community, choose join requirements to define how members join.
| Setting | Meaning |
|---|---|
| Anyone can join | No administrator approval is required. Eligible users become members immediately. |
| Administrator approval | People who want to join submit a request, and only those approved by an administrator become members. |
For private communities, administrator approval is required to join (automatic join is not available).
You can change join requirements after creation from community settings. If visibility is set to Private, join requirements automatically become “Administrator approval”.
Notes on visibility
Section titled “Notes on visibility”- Within 30 days of creation, you can change visibility between Public and Private in either direction.
- After 30 days, you cannot change visibility yourself. To make a private community public again, contact support so operators can review and change it.
- If operators have locked the community as private for moderation, you cannot change visibility until that lock is removed. You will see a notice in community settings when this applies.
Member management
Section titled “Member management”When join requests arrive, you can approve, decline, or remove them. From the member list, you can change roles, remove problematic members, or block them (see Stay safe). These actions are performed mainly by administrators.
Communities have the following roles:
Administrator
Section titled “Administrator”A role for operating the entire space, such as the community creator.
- In addition to what Administrators and Moderators can do: change community name, space name (community URL), description, visibility, and join requirements
- Approve or decline join requests, change member roles, remove members, and block members
- Manage the entire space, including deleting the community
Administrators cannot change their own role or remove other administrators.
Moderator
Section titled “Moderator”A role for members you trust to organize posts and help with moderation. In addition to what Contributors can do, they can manage posts, including deleting other members’ posts.
Contributor
Section titled “Contributor”The standard role for members who participate and post in the community.
- Post stories to the note
- Comment and react on other members’ posts within what they can view
Member post visibility settings
Section titled “Member post visibility settings”In a public community, administrators can set post visibility options for contributors. After the community is public, check community settings.
- Default public: Contributors start with Public selected. They can choose Public or Members.
- Default members-only: Contributors start with Members selected. They can still switch to Public if needed.
- Disallow public posts: Contributors cannot choose Public (only non-public options such as Members). Administrators and moderators are not restricted.
Pinning stories
Section titled “Pinning stories”A community administrator can pin a story to the top of the community note. Use this for community rules, welcome messages, or important announcements so people considering joining always see them.
You can pin only one story at a time. Pinning another story automatically unpins the previous one.
Deleting a community
Section titled “Deleting a community”A community administrator can delete the community. Deletion is allowed only within 30 days of creation.